Service & Calibration

Service et étalonnage

Comprehensive service, calibration and technical support for all Torontech instruments and equipment. Our global network of qualified engineers ensures responsive support wherever you operate.

ISO 17025 Traceable NIST Standards 24-48hr Response
Request Service arrow_forward1-866-383-7919
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Service sur site Installation, réparation et maintenance professionnelles sur votre site.
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Étalonnage ISO 17025 Étalonnage traçable NIST avec documentation complète et certificats.
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Programmes de formation Formation des opérateurs et à la maintenance pour le personnel de votre laboratoire.
Le service en chiffres
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24-48hr
Response Time
For critical service requests across all regions.
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ISO 17025
Lab Accreditation
Calibration competence, quality and full traceability.
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7+
Service Regions
Field engineers ready to deploy across the globe.
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99.5%
First-time Fix
Average resolution rate on first on-site visit.
Services Offerts

Support complet du cycle de vie de votre équipement

De l'installation à la maintenance et à l'étalonnage à long terme.

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Installation

Professional on-site installation and commissioning by qualified engineers.

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Calibration

ISO 17025 traceable calibration services with NIST-traceable standards.

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Preventive Maintenance

Scheduled maintenance contracts to maximize uptime and accuracy.

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Repair

On-site and depot repair services with genuine spare parts.

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Training

Operator and maintenance training programs for your team.

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Validation

IQ/OQ/PQ qualification support for regulated environments.

Comment ça marche

De la demande à la résolution en 4 étapes

Le flux de travail de nos services est conçu pour être transparent, rapide et facile à auditer.

01
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Submit request

Open a service ticket via phone, email or our support portal. Provide model and serial number.

02
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Diagnose & plan

Our engineers diagnose remotely or on-site, then propose a clear scope of work and quote.

03
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Execute & verify

Calibration, repair or installation performed with full documentation and verification.

04
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Certify & report

Receive a signed service report and calibration certificate with full traceability.

05
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Follow-up

Ongoing support, scheduled maintenance reminders and audit-ready records.

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Chaque certificat que nous délivrons est irréfutable. Chaque rapport de service résiste à l'audit. Chaque visite laisse votre laboratoire en meilleur état que nous l'avons trouvé.
Normes de service TorontechNotre engagement de service
Étalons de Calibrage

Traçable, documenté, défendable

Tous les services d'étalonnage utilisent des étalons traçables au NIST avec des chaînes de documentation complètes et des déclarations d'incertitude de mesure.

ISO 17025 Calibration laboratory competence and quality management.
NIST Traceable All standards traceable to National Institute of Standards and Technology.
ASTM E4 Force verification of testing machines.
ISO 7500-1 Calibration of tension and compression testing machines.
Plans de service

Choisissez le niveau de soutien adapté

Trois plans conçus pour correspondre à la criticité de vos opérations.

Basic

Pay-as-you-go

Standard calibration and on-demand service.

  • check_circleAnnual calibration
  • check_circle48hr email support
  • check_circleStandard documentation
Get started arrow_forward
Most popular

Professional

From $1,200/yr

Scheduled maintenance with priority response.

  • check_circleBi-annual calibration
  • check_circle24hr response
  • check_circlePhone & video support
  • check_circleDiscounted parts
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Enterprise

Custom

Full coverage with on-site engineer support.

  • check_circleQuarterly calibration
  • check_circle4hr response SLA
  • check_circleOn-site engineer visits
  • check_circleDedicated account manager
  • check_circleFull audit support
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FAQ sur les services

Questions fréquentes sur les services

What is your typical response time?expand_more

Our service team typically responds within 24-48 hours for critical issues. Remote diagnostics and support are available immediately via phone or video conference.

Do you offer preventive maintenance contracts?expand_more

Yes, we offer annual and multi-year preventive maintenance contracts that include scheduled visits, priority response and discounted parts.

Are your calibration certificates accepted by auditors?expand_more

Yes. All calibration certificates include NIST traceability, measurement uncertainty statements and comply with ISO/IEC 17025 requirements.

Can you calibrate non-Torontech equipment?expand_more

In many cases, yes. Our calibration laboratory can service a wide range of testing instruments from various manufacturers. Contact us to confirm capability.

Besoin d'aide ?

Contactez notre équipe de service

Pour la planification des étalonnages, les demandes de réparation ou les contrats de maintenance, contactez notre service après-vente.

Demande de service arrow_forward1-866-383-7919