Service & Calibration

Servicio y Calibración

Comprehensive service, calibration and technical support for all Torontech instruments and equipment. Our global network of qualified engineers ensures responsive support wherever you operate.

ISO 17025 Traceable NIST Standards 24-48hr Response
Request Service arrow_forward1-866-383-7919
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Servicio in situ Instalación, reparación y mantenimiento profesional en sus instalaciones.
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Calibración ISO 17025 Calibración trazable según NIST con documentación y certificados completos.
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Programas de capacitación Capacitación en operación y mantenimiento para el personal de su laboratorio.
El servicio en cifras
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24-48hr
Response Time
For critical service requests across all regions.
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ISO 17025
Lab Accreditation
Calibration competence, quality and full traceability.
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7+
Service Regions
Field engineers ready to deploy across the globe.
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99.5%
First-time Fix
Average resolution rate on first on-site visit.
Servicios Ofrecidos

Soporte de ciclo de vida completo para su equipo

Desde la instalación hasta el mantenimiento y la calibración a largo plazo.

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Installation

Professional on-site installation and commissioning by qualified engineers.

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Calibration

ISO 17025 traceable calibration services with NIST-traceable standards.

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Preventive Maintenance

Scheduled maintenance contracts to maximize uptime and accuracy.

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Repair

On-site and depot repair services with genuine spare parts.

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Training

Operator and maintenance training programs for your team.

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Validation

IQ/OQ/PQ qualification support for regulated environments.

Cómo funciona

De la solicitud a la resolución en 4 pasos

Nuestro flujo de trabajo de servicio está diseñado para ser transparente, rápido y fácil de auditar.

01
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Submit request

Open a service ticket via phone, email or our support portal. Provide model and serial number.

02
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Diagnose & plan

Our engineers diagnose remotely or on-site, then propose a clear scope of work and quote.

03
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Execute & verify

Calibration, repair or installation performed with full documentation and verification.

04
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Certify & report

Receive a signed service report and calibration certificate with full traceability.

05
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Follow-up

Ongoing support, scheduled maintenance reminders and audit-ready records.

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Cada certificado que emitimos es defendible. Cada informe de servicio resiste una auditoría. Cada visita deja su laboratorio mejor de lo que lo encontramos.
Estándares de servicio de TorontechNuestra promesa de servicio
Estándares de calibración

Rastreable, documentado, defendible

Todos los servicios de calibración utilizan estándares trazables al NIST con cadenas de documentación completas y declaraciones de incertidumbre de medición.

ISO 17025 Calibration laboratory competence and quality management.
NIST Traceable All standards traceable to National Institute of Standards and Technology.
ASTM E4 Force verification of testing machines.
ISO 7500-1 Calibration of tension and compression testing machines.
Planes de Servicio

Elija el nivel de soporte adecuado

Tres planes diseñados para ajustarse a la criticidad de sus operaciones.

Basic

Pay-as-you-go

Standard calibration and on-demand service.

  • check_circleAnnual calibration
  • check_circle48hr email support
  • check_circleStandard documentation
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Most popular

Professional

From $1,200/yr

Scheduled maintenance with priority response.

  • check_circleBi-annual calibration
  • check_circle24hr response
  • check_circlePhone & video support
  • check_circleDiscounted parts
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Enterprise

Custom

Full coverage with on-site engineer support.

  • check_circleQuarterly calibration
  • check_circle4hr response SLA
  • check_circleOn-site engineer visits
  • check_circleDedicated account manager
  • check_circleFull audit support
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Preguntas frecuentes del servicio

Preguntas frecuentes sobre el servicio

What is your typical response time?expand_more

Our service team typically responds within 24-48 hours for critical issues. Remote diagnostics and support are available immediately via phone or video conference.

Do you offer preventive maintenance contracts?expand_more

Yes, we offer annual and multi-year preventive maintenance contracts that include scheduled visits, priority response and discounted parts.

Are your calibration certificates accepted by auditors?expand_more

Yes. All calibration certificates include NIST traceability, measurement uncertainty statements and comply with ISO/IEC 17025 requirements.

Can you calibrate non-Torontech equipment?expand_more

In many cases, yes. Our calibration laboratory can service a wide range of testing instruments from various manufacturers. Contact us to confirm capability.

¿Necesita servicio?

Contacte a nuestro equipo de servicio

Para la programación de calibraciones, solicitudes de reparación o contratos de mantenimiento, comuníquese con nuestro departamento de servicio.

Solicitar servicio arrow_forward1-866-383-7919